About Us

Our support team consists entirely of IT degree graduates, with many years of experience in IT systems design, installation and support, going back to the formation of MCP Microsystems in 1982, which was the forerunner of Active IT Support Ltd, and, in some cases, further back than that! This means that we are exceptionally well placed to handle support issues quickly and effectively.

Our support staff are kept abreast of the latest techniques and technologies with in-house and manufacturer-led training.

The wide range of IT and communications technologies that we have experience with enable us to quickly locate the underlying causes of the symptoms which you are experiencing, to provide a fast solution to your problem.

We have an impressive armoury of techniques and tools available to diagnose problems, many of which are only suitable for use by IT professionals with the appropriate training, but which prove essential in difficult situations where valuable data is at risk.