Keeping your systems up-to-date can be a time-consuming task, and when the time arrives when a system has come to the end of it’s useful life, the process of transition can be fraught with difficulties of data transfer and system downtime.
Active IT Support can relieve you of the burden of system enhancements by careful planning and management of the transition process.
We can gather information about the potential impact of the transition to ensure that all users will continue to receive the services they require following the transition.
Once the transition has been planned, we inform end-users of planned system downtime during the transition, and any changes that they will see in using the new system.
Where appropriate, we prepare the replacement equipment offsite, and we organise the process of data transfer to minimise downtime.