Onsite and Remote Support

With IT systems now central to many business functions, having good support is essential to maintaining those systems in good condition. The type of support which you need will depend upon the nature and scale of your IT systems.   Support options from Active IT Support include: Non-Critical Incident-Based Support Critical Systems Support On-Call Out-of-Hours […]

Building and Maintaining

Building and maintaining our customers IT systems is the main activity of Active IT Support.   We carry out project work: Formulating Requirements and Design Building and Installing Documenting, Training Users and Operators Supporting, Managing and Maintaining Upgrading, Migrating and Expanding   Whether you have an existing system which you want to enhance, or you […]

Managing Your Systems

For smaller organisations without a permanent IT staff, Active IT Support provide a complete IT service, giving you a single point of contact for all your IT requirements.   For larger organisations, engaging Active IT Support to manage your systems will free your IT staff to work on developing new capabilities which will enhance your […]

Essential Checks

IT systems, whether heavily or lightly-loaded, need regular checks to avoid the possibility of a damaging failure, which will often occur unexpectedly.   Active IT Support can provide health status reports on your systems, flagging areas in which preventative action can be taken to reduce the likelihood of a failure, and can also prepare contingency […]